Terms & Conditions

By purchasing from Royal Watch, you agree to the following terms and policies. We are committed to providing a premium experience from product quality to delivery and support.

Privacy Policy

At Royal Watch, your privacy is a priority.

• We collect only necessary information (name, phone, address) to process your order.
• Your data is securely stored and never shared with third parties except for shipping and payment processing.
• All payment transactions are encrypted and fully secured.

We respect your trust and ensure your information is handled with complete confidentiality.

Refund & Return Policy

We stand behind the quality of every Royal Watch product.

• All products come with a 1-year warranty covering manufacturing defects.
• Returns or exchanges are accepted only in case of manufacturing issues.
• The product must be returned in its original condition and packaging.
• The warranty does NOT cover:
  • Breakage
  • Scratches
  • Misuse or improper handling

Our goal is to ensure you receive a flawless product that meets your expectations.

Shipping Policy

We deliver your order with care and precision.

• Free shipping available across all governorates.
• Orders are processed quickly and shipped within a short timeframe.
• Each product is packed in a premium hard-cover box to ensure maximum protection.
• The package includes:
  • Warranty certificate
  • Mounting nail
  • Battery

We make sure your Royal Watch arrives safely and ready to elevate your space.

All Policies Summary

• 24/7 customer support available
• Secure payment methods (Visa / MasterCard / Wallets)
• 100% secure transactions
• Free nationwide shipping
• 1-year warranty on all products